Technical consultation (to-do)

Today

10:45 AM ITALY(PEAKS) Technical consultation (to-do) Request #1028 (in progress (진행)): [LIST #3] GDPR instruments compliance (GDPR 인증)

Kang Min

10:43 AM ITALY(PEAKS) Technical consultation (to-do) Request #1028: [LIST #3] GDPR instruments compliance (GDPR 인증)

Man-day Requirement ($300 per Day/Person): 10 weeks (2 persons)
Development Initiation Date: 2026. 06. 10
Devel... Kang Min

10:41 AM ITALY(PEAKS) Technical consultation (to-do) Request #1028: [LIST #3] GDPR instruments compliance (GDPR 인증)

[ENERGIUM]
20/05: The work regarding this inquiry is scheduled to be completed by end of October or the begining o... Kang Min

10:40 AM ITALY(PEAKS) Technical consultation (to-do) Request #1028: [LIST #3] GDPR instruments compliance (GDPR 인증)

[PEAKS]
03/03: EN doesn't know if it is feasible or not. Still under evalauation about feasibility and schedule.
2... Kang Min

10:39 AM ITALY(PEAKS) Technical consultation (to-do) Request #1028 (in progress (진행)): [LIST #3] GDPR instruments compliance (GDPR 인증)

GDPR instruments compliance how the system are GPDR compliance (Labeller, Sorters, and Flextrac)
에너지움 모든 제품군의 소프트웨... Kang Min

10:45 AM ITALY(PEAKS) Technical consultation (to-do) Request #1025 (in progress (진행)): [LIST #32] HENe refurbish protocol for LABCORP (Labcorp 유지보수 프로그램)

Kang Min

10:25 AM ITALY(PEAKS) Technical consultation (to-do) Request #1025: [LIST #32] HENe refurbish protocol for LABCORP (Labcorp 유지보수 프로그램)

[ENERGIUM]
27/04: Min has uploaded a file containing Service Cycle information regarding the criteria you mentione... Kang Min

10:24 AM ITALY(PEAKS) Technical consultation (to-do) Request #1025: [LIST #32] HENe refurbish protocol for LABCORP (Labcorp 유지보수 프로그램)

[PEAKS]
29.04: we had a look to the case B. It seems that the system has to be substituted every 1,5 year. Maybe w... Kang Min

10:24 AM ITALY(PEAKS) Technical consultation (to-do) Request #1025 (in progress (진행)): [LIST #32] HENe refurbish protocol for LABCORP (Labcorp 유지보수 프로그램)

Every HENe system at LABCORP will perform 800.000-1.000 000 labels per year. We need to understand which should be th... Kang Min

10:36 AM ITALY(PEAKS) Technical consultation (to-do) Request #1026: [LIST #60] HENe tube lot traceability (튜브 LOT 추적성)

Man-day Requirement ($300 per Day/Person): At least 3 weeks Kang Min

10:34 AM ITALY(PEAKS) Technical consultation (to-do) Request #1026: [LIST #60] HENe tube lot traceability (튜브 LOT 추적성)

[ENERGIUM]
10/06: Development complete and testing in progress Kang Min

10:34 AM ITALY(PEAKS) Technical consultation (to-do) Request #1026: [LIST #60] HENe tube lot traceability (튜브 LOT 추적성)

[PEAKS]
29.04 Please let us know the schedule Kang Min

10:34 AM ITALY(PEAKS) Technical consultation (to-do) Request #1026 (in progress (진행)): [LIST #60] HENe tube lot traceability (튜브 LOT 추적성)

Has the HENe system the tube's lot traceability as HENm?
Is a foundamentl feature to support laboratory ISO 15,189 ... Kang Min

10:20 AM ITALY(PEAKS) Technical consultation (to-do) Request #1023 (in progress (진행)): [LIST #30] Black Cap color detection (검은색 캡 인식 문제)

Kang Min

10:19 AM ITALY(PEAKS) Technical consultation (to-do) Request #1023: [LIST #30] Black Cap color detection (검은색 캡 인식 문제)

Man-day Requirement ($300 per Day/Person): 4 Weeks
Kang Min

10:16 AM ITALY(PEAKS) Technical consultation (to-do) Request #1023: [LIST #30] Black Cap color detection (검은색 캡 인식 문제)

[ENERGIUM]
27/03 Received sample tubes and started testing
17/04:
1. HENm/HENd/HENe: Firmware review underway... Kang Min

10:16 AM ITALY(PEAKS) Technical consultation (to-do) Request #1023: [LIST #30] Black Cap color detection (검은색 캡 인식 문제)

[PEAKS]
PEAKS have to send them a batch of 100 tubes, even expired, to run the test.
PEAKS have to send the sam... Kang Min

10:15 AM ITALY(PEAKS) Technical consultation (to-do) Request #1023 (in progress (진행)): [LIST #30] Black Cap color detection (검은색 캡 인식 문제)

Labelling systems with color cap detection have some problems to detect black cap. They need to conduct additional te... Kang Min

10:13 AM ITALY(PEAKS) Technical consultation (to-do) Request #1022: [LIST #25] Labellers Tube Traceability (라벨러 및 튜브 추적성)

[ENERGIUM]
09/07: Please let us know more detailed information regarding your requirements.
10/07: The latest s... Kang Min

10:12 AM ITALY(PEAKS) Technical consultation (to-do) Request #1022: [LIST #25] Labellers Tube Traceability (라벨러 및 튜브 추적성)

[PEAKS]
03/03, PEAKS sent an email requesting a specific modification. EN has to check.
24.03 feasible, under de... Kang Min

10:11 AM ITALY(PEAKS) Technical consultation (to-do) Request #1022 (in progress (진행)): [LIST #25] Labellers Tube Traceability (라벨러 및 튜브 추적성)

Labellers Tube Traceability A simpler solution is needed to ensure tubes traceability. At least with HENm (for PMF, S... Kang Min

10:09 AM ITALY(PEAKS) Technical consultation (to-do) Request #1021: [LIST #20] Instruments login & PSW (장비 로그인 및 비밀번호)

Man-day Requirement ($300 per Day/Person): 2 Weeks
Development Initiation Date: 2026. 07. 09
Development Comple... Kang Min

10:07 AM ITALY(PEAKS) Technical consultation (to-do) Request #1021: [LIST #20] Instruments login & PSW (장비 로그인 및 비밀번호)

[ENERGIUM]
30/03: If it is needed, development can proceed as a priority.
31/03;
This function is determined to... Kang Min

10:06 AM ITALY(PEAKS) Technical consultation (to-do) Request #1021: [LIST #20] Instruments login & PSW (장비 로그인 및 비밀번호)

[PEAKS]
03/03, EN will do it soon. Possible. Need to confirm schedule.
27/04:
ⓐ Please notice Mr. Fabio once ... Kang Min

10:05 AM ITALY(PEAKS) Technical consultation (to-do) Request #1021 (in progress (진행)): [LIST #20] Instruments login & PSW (장비 로그인 및 비밀번호)

Instruments login & PSW none of the systems have a login and password at the start of the operation. These are necess... Kang Min

10:02 AM ITALY(PEAKS) Technical consultation (to-do) Request #1020: [LIST #18] GNT9 SW modification (GNT9 소프트웨어 수정 요청)

[ENERGIUM]
23/04: Please share the detailed requirements.
Kang Min

10:02 AM ITALY(PEAKS) Technical consultation (to-do) Request #1020: [LIST #18] GNT9 SW modification (GNT9 소프트웨어 수정 요청)

[PEAKS]
03/03: Needed to provide additional info by PEAKS. Fabio has sent specific mail on 02/03
29.04: Once t... Kang Min

10:01 AM ITALY(PEAKS) Technical consultation (to-do) Request #1020 (in progress (진행)): [LIST #18] GNT9 SW modification (GNT9 소프트웨어 수정 요청)

GNT9 SW modification AMD needs to do some SW modification on GNT9. They will pay for this. Waiting for better needs e... Kang Min

09:59 AM ITALY(PEAKS) Technical consultation (to-do) Request #1018 (in progress (진행)): [LIST #14] FLEXTRAC AIR sponge cleaning capacity (FLEXTRAC AIR 스폰지 클리닝 성능)

Kang Min

09:57 AM ITALY(PEAKS) Technical consultation (to-do) Request #1018: [LIST #14] FLEXTRAC AIR sponge cleaning capacity (FLEXTRAC AIR 스폰지 클리닝 성능)

[ENERGIUM]
13/04:
1, The minimum inner diameter of the FTA pipe is 19mm and the size of the pipe cleaning sponge ... Kang Min

09:56 AM ITALY(PEAKS) Technical consultation (to-do) Request #1018: [LIST #14] FLEXTRAC AIR sponge cleaning capacity (FLEXTRAC AIR 스폰지 클리닝 성능)

[PEAKS]
EN has to do some test with real blood.
03/03, also EOS has to do the same test
29.04 ok, all the inf... Kang Min

09:55 AM ITALY(PEAKS) Technical consultation (to-do) Request #1018 (in progress (진행)): [LIST #14] FLEXTRAC AIR sponge cleaning capacity (FLEXTRAC AIR 스폰지 클리닝 성능)

FLEXTRAC AIR sponge cleaning capacity Sponge to clean up the pipe seems to be too thin. Based on the experience we de... Kang Min

09:49 AM ITALY(PEAKS) Technical consultation (to-do) Request #1017: [LIST #12] FLEXTRAC Bulk loader sample overflow (FLEXTRAC 확장형 로더 샘플 오버플로우)

[ENERGIUM]
Internal meeting completed. Will revert after internal confirmation.
23/04: The sensor can not detect ... Kang Min

09:45 AM ITALY(PEAKS) Technical consultation (to-do) Request #1017 (in progress (진행)): [LIST #12] FLEXTRAC Bulk loader sample overflow (FLEXTRAC 확장형 로더 샘플 오버플로우)

Kang Min

09:41 AM ITALY(PEAKS) Technical consultation (to-do) Request #1017: [LIST #12] FLEXTRAC Bulk loader sample overflow (FLEXTRAC 확장형 로더 샘플 오버플로우)

[PEAKS]
the section is tilted in order to collect the liquid toward the front area, where a sensor detects the prese... Kang Min

09:41 AM ITALY(PEAKS) Technical consultation (to-do) Request #1017 (in progress (진행)): [LIST #12] FLEXTRAC Bulk loader sample overflow (FLEXTRAC 확장형 로더 샘플 오버플로우)

FLEXTRAC Bulk loader sample overflow While the TSS has a medium-small collection tank, the Flextrac bulk loader has a... Kang Min

09:28 AM ITALY(PEAKS) Technical consultation (to-do) Request #1016: [LIST #9] TSS Drawer Configuration (TSS BIN 세팅 전환 기능 요청)

Man-day Requirement ($300 per Day/Person): 2 weeks (2 persons)
Development Initiation Date: 2026. 07. 09
Develo... Kang Min

09:23 AM ITALY(PEAKS) Technical consultation (to-do) Request #1016: [LIST #9] TSS Drawer Configuration (TSS BIN 세팅 전환 기능 요청)

[ENERGIUM]
Function development possible (applicable to both software and LCD)
Development must proceed by pre-st... Kang Min

09:14 AM ITALY(PEAKS) Technical consultation (to-do) Request #1016: [LIST #9] TSS Drawer Configuration (TSS BIN 세팅 전환 기능 요청)

[PEAK]
03/03: feasible but they (EN) don't know how long it takes. Function addition is possible. Need to confirm sc... Kang Min

09:07 AM ITALY(PEAKS) Technical consultation (to-do) Request #1016 (in progress (진행)): [LIST #9] TSS Drawer Configuration (TSS BIN 세팅 전환 기능 요청)

TSS Drawer Configuration Possibility to instantly modify drawer names and profiles in the mapping interface used (e.g... Kang Min