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Request #1025

[LIST #32] HENe refurbish protocol for LABCORP (Labcorp 유지보수 프로그램)

Added by Kang Min about 2 hours ago. Updated 15 minutes ago.

Status:
in progress (진행)
Priority:
보통 (medium)
Assignee:
Start date:
07/14/2026
Due date:
% Done:

0%

Estimated time:

Description

Every HENe system at LABCORP will perform 800.000-1.000 000 labels per year. We need to understand which should be the maintenance needed in terms of spare part and FTE, with the puorpose to estimate service costs and to prepare to most accurate quotation to customer. Maybe a refurbish program is needed on a yearly base

Labcorp에서 사용하는 각 HENe 시스템은 연간 80만~100만 라벨을 처리해야 합니다.
서비스 비용 산정을 위해 필요한 부품 및 인력(FTE)을 분석해야 하며, 연간 리퍼비시 프로그램도 검토 필요

#1

Updated by Kang Min about 2 hours ago

[PEAKS]

29.04: we had a look to the case B. It seems that the system has to be substituted every 1,5 year. Maybe we can plan a yearly refurbish program where we can indicate the parts that we expect have to be substituted and how long it takes this activity. Only with this data we can create a specific plan of costs and we will make the economical proposal to the end user. Please let us have these info

#2

Updated by Kang Min about 2 hours ago

[ENERGIUM]

27/04: Min has uploaded a file containing Service Cycle information regarding the criteria you mentioned to 'Case #32'.

18/05:
1. A spare parts list has been added to the 'Case #32' folder. In this list, parts requiring regualr replacement are marked in yellow. Since the parts marked in yellow are related to the device's lifespan, please inspect and replace them regularly.
It is recommended to include parts marked with a star(★).

2. The time required for inspection and replacement of each part may vary, but please refer to the following:
- Individual part replacement: Within 30 minutes
- Inspection and replacement of all parts marked in yellow: Within 4 hours

#5

Updated by Kang Min about 2 hours ago

  • Status changed from Receipt (접수) to in progress (진행)
#6

Updated by KIM Dooki 15 minutes ago

  • Project changed from Technical consultation (to-do) to ITALY(PEAKS) Technical consultation (to-do)
  • Assignee set to Kang Min

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